Return Policy
At Viosmart, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return eligible items within the specified timeframe.
1. Eligibility for Returns
- Items must be returned within +917624874832 days of the delivery date.
- Products must be unused, in their original packaging, and in resellable condition.
- Some items, such as perishable goods, personalized products, and digital downloads, are non-returnable.
2. Return Process
- Contact our customer support at info@viozzy.com or +917624874832 to initiate a return.
- Provide your order number and reason for the return.
- Ship the item back to our designated return address.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Policy
- Once we receive and inspect the returned item, we will process the refund.
- Refunds will be issued to the original payment method within +917624874832 business days.
- Shipping charges are non-refundable.
4. Exchanges
If you wish to exchange an item, please contact us. Exchanges are subject to product availability.
5. Damaged or Defective Items
If you receive a damaged or defective product, notify us within +917624874832 days of receipt for a replacement or refund.
6. Contact Information
For any questions regarding our return policy, please contact us:
Email: info@viozzy.com
Phone: +917624874832
Address: Shop no. 283, E- Block 10th main, JP Nagar, Mysore, Karnataka
By making a purchase from Viosmart, you agree to our Return Policy.